Shopware 6 App: Give refunds

Mollie App for Shopware 6 includes a refund manager that you can use to give customers a full refund for their orders.

For an explanation of how to enter amounts to refund, enable the Refund Manager's Show instructions setting and select the resulting Show/Hide tutorial buttons.

What you need to do in advance

You can give a refund that covers all line items for the full amount.

Log in to Shopware 6.
Go to Orders > Overview.
Select the context menu button of the order that you want to refund and then select View.
Go to Items.
Open the expander icon on the Mollie actions button and select Open refund manager.
Scroll to the refund calculation.
Optional: Enter a description for the official account sent to your customers.
Optional: Enter a description for your own internal records; the description will only be visible to your customers on their bank statement.
Optional: If the refund manager requires a verification step, select the I have verified the total refund amount and the configured quantities to refund and restock checkbox.
Select Full refund.