1. MOLLIE TEST - OPS testing
  2. Paligo
  3. Pre-built integrations
  4. Mollie for Shopware
  5. Mollie App for Shopware 6
  6. Shopware 6 App: Set up order management

Shopware 6 App: Automate workflows involving Mollie

Shopware 6 has a flow builder to automate your processes, which you can use in combination with the Mollie app. This guide contains a number of use cases that you can use as examples.

What you need to do in advance

  • To use the Shopware 6 flow builder in combination with the Mollie app, make sure you're using Shopware 6 version 6.4.6.0 or later.

  • The flow builder enables you to set up advanced automated workflows to meet your needs. Make sure that you understand how Mollie works together with the flow builder↗ before creating automations.

  • To avoid duplicate actions that result in unexpected flows, turn off settings in the Mollie app that can conflict with an automation. For example, if you use a flow that automatically marks orders as shipped, turn off automatic shipping notification.

Ship orders automatically

When customers pay with Klarna payment methods, Mollie can only settle the payment after the order is shipped.

You can create a flow that automatically notifies Mollie when orders are shipped, so that the payment is settled on your Mollie account.

Tip

You can also enable automatic shipping in the Mollie configuration settings under Extensions > My extensions > [click Configure in the options menu] > Order Management, for example if your sales volume does not make it worthwhile to set up Flow Builder.

  1. Log in to Shopware 6.

  2. Go to icon-shopware-settings.png Settings > Flow builder.

  3. Select Add flow.

  4. Fill out the General information form:

    1. Enter a descriptive name for the flow, for example, Automatic shipping.

    2. Optional: Enter a description.

    3. Optional: Assign a priority.

    4. Turn on the Active toggle.

  5. Go to the Flow tab to create the automation:

    1. In the Trigger drop-down, select State enter > Order delivery > State > Shipped.

    2. Open Add action (then) and select Ship order (Mollie).

    3. In the notification, select Save.

  6. To create the flow, select Save.

Send emails for chargebacks

All Mollie statuses can have a corresponding trigger. This means that you can set up a flow that sends you an email when your shop receives a chargeback.

  1. Log in to Shopware 6.

  2. Go to icon-shopware-settings.png Settings > Flow builder.

  3. Select Add flow.

  4. Fill out the General information form:

    • Enter a descriptive name for the flow, for example, Chargeback notification.

  5. Optional: Enter a description.

  6. Optional: Assign a priority.

  7. Turn on the Active toggle.

  8. Go to the Flow tab to create the automation:

    1. In the Trigger drop-down, select Mollie > Webhook received > Status > Chargeback.

    2. Open Add action (then) and select Send email.

    3. Select a recipient, email template, and attached documents and click Add action.

  9. To create the flow, select Save.

Give full refunds automatically

Mollie App for Shopware 6 comes with a refund manager that you can use to issue your customers a full refund. Using the flow builder, you can automate full refunds based on certain conditions.

  1. Log in to Shopware 6.

  2. Go to icon-shopware-settings.png Settings > Flow builder.

  3. Select Add flow.

  4. Fill out the General information form:

    • Enter a descriptive name for the flow, for example, Automatic full refund.

  5. Optional: Enter a description.

  6. Optional: Assign a priority.

  7. Turn on the Active toggle.

  8. Go to the Flow tab to create the automation:

    1. In the Trigger drop-down, select State enter > Order transaction > State > Refunded.

    2. Optional: Click Add condition (if) to further refine the trigger. For example, to only automate full refunds for orders under a certain amount.

    3. Click Add action (then) and select Refund order (Mollie).

    4. In the notification, click Save.

  9. To create the flow, select Save.

Read more